Shipping policy
Last updated: December 2025
At Tasbbi, we aim to deliver your orders quickly, safely, and reliably. Please read our shipping policy below for details on processing times, shipping rates, delivery timelines, and other important information.
1. Order Processing Time
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All orders are processed within 1–3 business days.
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Orders placed on weekends or holidays will be processed the next business day.
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Once your order is processed, you will receive a shipping confirmation email with your tracking number (if applicable).
2. Shipping Rates & Delivery Times
We offer reliable shipping across Canada and internationally.
🇨🇦 Within Canada
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Standard Shipping: 5–7 business days
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Express Shipping: 1–3 business days
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We offer free shipping worldwide.
🌍 International Shipping
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Standard International: 7–21 business days
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Express International: 3–7 business days
- We offer free shipping worldwide.
Note: Delivery times are estimates and may vary due to customs delays, weather conditions, high-volume periods, or carrier issues.
3. Customs, Duties & Taxes
For international orders:
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Import duties, taxes, and customs fees may apply depending on your country’s regulations.
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These charges are not included in the product price or shipping fees.
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The buyer is responsible for any additional customs charges.
4. Shipping Address
Please ensure that all shipping information is accurate and complete.
Tasbbi is not responsible for:
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Incorrect addresses
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Undeliverable locations
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Additional charges due to re-delivery or address correction
5. Tracking Your Order
Once your order ships, you will receive an email with:
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Tracking number
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Carrier name
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Tracking link
If tracking shows "delivered" but you did not receive your order, please contact the carrier directly first. If the issue persists, you may contact us.
6. Lost, Delayed, or Damaged Packages
We are not responsible for delays caused by the carrier.
However:
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If your package is lost or stuck in transit, please contact us—we will assist you with a claim.
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If your products arrive damaged, email us within 48 hours with photos at support@tasbbi.com.
7. Order Cancellations & Changes
Orders cannot be changed or cancelled once they have been processed or shipped.
For urgent changes, please contact us immediately at:
8. Contact Us
If you have any questions about our shipping policy or need help with your order, feel free to contact us:
📧 Email: support@tasbbi.com
🌐 Website: www.tasbbi.com